Assistant Manager Business Support (6 month contract) - Melaka Raya

Posted by: Tracylim, 27 Jan, 2019
Ad Detail
  • Locality Melaka, Melaka
  • CompanyORG Resources
  • Job Type Full Time
  • Ad Type Offering

Responsibilities :

Review reports on daily basis and take proactive actions to address any operations issues.
Plan and provides supervision/direction to subordinate staff in the team including distributing work, disseminate information and resolving operation issue.
Conduct team meeting to review team performance and discuss any operation issues or problems.
Initiate conference call or net meeting on a regular basis with source entities to review performance of service standards and other operational issues/problems, if any.
Evaluate team and individual staff performance to determining training needs.
Initiate one-to-one review or counselling session with poor performers and establish action plans to improve their performance.
To develop new team or improvement projects and ensure the project is delivered on time, to meet the required standard of quality.
Managing and leading the team to resolve cross-functional issues at project level.
Monitoring project progress and performance.
Working closely with users to ensure the project meets business needs.
Identifying user training needs and devising and managing user training programmes.
Providing regular status reports to management.
Requirement :

Preferably a degree holder
With 1-3 years insurance background/experience
Functional backgrounds in operations (policy/Claim processing) or Call centre background
Supervisory experience
Prefer female
Able to speak English
Duration: 6 months (possibility of converting to permanent)
For Malaysians Only.

Interested candidate please send your updated resume to tracylim @orgresources dot com dot my or contact our office at 06-3361851/1852. (Tracy Lim)

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Contact Detail

Tracylim
Melaka, Melaka,
Melaka
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